Engineering

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    Published 27.09.2025

    DaxMedia and Returnflows join forces to create the return solution of the future.

    The Copenhagen-based web and video agency DaxMedia is shutting down operations to join the newly founded SaaS company Returnflows and its mission to build the absolute best returns process.

    DaxMedia and Returnflows join forces to create the return solution of the future.

    En del af det teamet bag Returnflows består blandt andet af tre udviklere med oprindelse fra DaxMedia. Foto: PR, Erik Bay Michelsen.

    The just four-month-old SaaS company Returnflows is now ramping up both its ambitions and pace. The company is joining forces with the agency that developed its original prototype.

    "Since the beginning of the year, we have scaled down operations at the agency, which means that only one developer remains to finalize ongoing projects," says Alfred Pries Jensen, Partner at DaxMedia, who will among other things take responsibility for product development in the new venture.

    The parties report that the entire DaxMedia team has chosen to transition from the agency to the new mission.

    Involved from the Start

    "DaxMedia has essentially been with us all the way, as they assisted from the development of the original prototype," says Jeppe Østergaard Hansen, CEO of Returnflows, noting that "it became clear to me how valuable a real partnership could be, and we therefore started discussions relatively quickly afterward."

    "For as long as I can remember, we’ve felt the need for a solution like Returnflows through our clients at DaxMedia, and that was also the basis for developing the initial prototype—and for why we are now going all-in," adds Alfred Pries Jensen.

    Big Plans

    The parties note that there has been a tremendous natural interest in learning more about Returnflows.

    "In recent months, we have confirmed that the need we observed among our clients at DaxMedia exists to a large extent in the market among other webshops," says Jeppe Rank Franzen, Partner at DaxMedia and now CTO of Returnflows.

    Additional Information

    About Returnflows Systems ApS

    • Returnflows is a SaaS tool that helps Shopify-based webshops convert up to 50% of return volume into gift cards and exchanges.
    • Despite being less than six months old, webshops such as Skagen Clothing, Din Vintage Shop, and Globe Studios are already using Returnflows.

    About DaxMedia ApS

    • DaxMedia is a technical web and video agency employing a young team of six specialists from its office in Østerbro, Copenhagen.
    • The agency has served a broad client base, with a particular focus on e-commerce.
    • For fiscal year 2024, the agency expects to achieve a result of DKK 2.5–2.7 million (EBITDA).

    Contact

    Jeppe Østergaard Hansen
    CEO, Returnflows
    jeppe@returnflows.com
    (+45) 27 13 40 53

    Alfred Pries Jensen
    Partner, DaxMedia
    alfred@daxmedia.eu
    (+45) 26 25 13 21

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