Level up your returns

Allow customers to exchange to any item, including different variants, pre-orders, or parent products.

Easily handle both upsells and downsells, and charge for upsells directly through your Shopify Checkout.

Eliminate wait times by releasing exchange orders the moment the customer hands in their return.

Advanced matching of product and order discounts from the original purchase, including any price changes.

Let customers exchange items for a gift card. Customize bonus incentive, expiry and release.

Automated stock reservations guarantee that customers get their exchanges, including pre-ordered products.

Edit every aspect of a return, including returned items, return actions, label fees, exchange products, and more.

Segment return windows by return actions, markets, and/or your own custom parameters.

With our App Block and deep integration, Returnflows becomes a seamless extension of Shopify as you know it.

Create product-based rules to block returns, extend return windows, or require specific items to be returned.

Explore all your return data with dimensions, filters, comparisons, visualizations and reports.

Using Shopify POS? Enable customers to exchange gifts bought in-store through Returnflows.

Let your customers return without the hassle of printing a label. Use PIN, QR or barcodes depending on the carrier.

Easy returns across international borders. Returnflows handles all customs trough paperless technology.

Setup return location logic based on return countries to support multiple warehouses.

Enable returns with multiple shipments for heavy and/or odd-size return products.

Let your customers send multiple returns in the same shipment for better CX and savings in return shipping.

Setup specific rules or conditions for your shipping options based on type, weight or value.